Your prescriptions, sorted
We dispense all NHS prescriptions. Make us your nominated pharmacy, and we’ll order your repeats, let you know when they’re ready, and deliver free across Leicester.
- NHS
- Free delivery
- Texts when ready
we’ll text when it’s ready
How it works
- 1Nominate us
Tell us or your GP surgery that you’d like your prescriptions sent to Vitality Pharmacy. We work with every GP surgery in England, including all practices in Leicester.
- 2We order and prepare
Hand in a paper prescription, or let us order your repeats when your GP allows. We prepare your medicine and check it.
- 3Collect or we deliver
We text or call when it’s ready. Free delivery is available across Leicester for repeat prescriptions.
When a medicine is hard to find
We buy from more wholesalers than many big-name pharmacies, so we can often find stock others can’t. If a medicine is short nationally, we contact your GP to arrange an alternative so you don’t go without.
Unsure about a dose, a side effect or how your medicine works? Ask our pharmacist at any time. It’s confidential and free.
Free if you’re exempt, for example if you’re 60 or over, under 16, 16 to 18 in full-time education, pregnant or have had a baby in the last 12 months, or have a medical exemption certificate. Otherwise, the standard NHS charge per item. A prescription prepayment certificate can save money if you need several items.
The NHS Health Costs pages list every exemption and the current charge: who can get free prescriptions.
Common questions
How do I make Vitality my nominated pharmacy?
Tell us in the pharmacy, ask your GP surgery, or change your nominated pharmacy in the NHS App.
Do you deliver prescriptions?
Yes. Free delivery is available across Leicester for repeat prescriptions.
How will I know my prescription is ready?
We send a text or call you when it’s ready to collect.
What if my medicine is out of stock?
We order from more wholesalers than many big-name pharmacies. If a medicine is short nationally, we contact your GP to arrange an alternative.
Page last reviewed 7 November 2026 by Nabeel Amirudin (GPhC 2087856), superintendent pharmacist. This page is general information, not a diagnosis. Ask our pharmacist about your own situation.